Privacy Policy
Last updated: September 22, 2026
This Privacy Policy describes how OZone Cleaners LLC ("OZone Cleaners," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website, submit a form, or interact with our services. We are committed to protecting your privacy and complying with applicable federal and state privacy laws, including the Telephone Consumer Protection Act (TCPA) and related regulations.
1. Information We Collect
We collect information you voluntarily provide through our website forms, including:
- Contact details: name, phone number, email address, company name, and mailing/service address.
- Facility information: facility type, approximate square footage, number of locations, cleaning frequency, current cleaning challenges, and desired start date (submitted via our Commercial Cleaning Assessment form).
- Employment application data: position applied for, availability, experience, eligibility information, references, and SMS consent status (submitted via our Employment Application form).
- Staff recognition submissions: your name, the employee being recognized, category, recognition story, and any uploaded photo or video.
- Technical data: IP address, browser type, device type, pages visited, and form submission metadata collected automatically when you use our site.
2. SMS Text Messaging
For certain interactions, we may send SMS text messages to the mobile number you provide. SMS messaging is governed by our separate SMS/Messaging Policy, which is incorporated into this Privacy Policy by reference. We will only send SMS messages to individuals who have provided express opt-in consent, and you may opt out at any time by replying STOP to any message.
3. How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers who assist us in operating our business and providing services, such as customer relationship management, messaging, form processing, scheduling, and other business operations. These service providers are permitted to use your information only as necessary to provide services on our behalf.
Employment applicant information may also be shared with background-check providers when an applicant has authorized such a check.
We may disclose information when required by law, regulation, legal process, governmental request, or when necessary to protect the rights, property, or safety of OZone Cleaners LLC, our customers, applicants, employees, or others.
SMS and Mobile Information: We do not sell, share, rent, or provide mobile telephone numbers, SMS opt-in data, or SMS consent information to third parties or affiliates for marketing or promotional purposes. Mobile information may be shared with service providers solely as necessary to provide and support our messaging services. SMS opt-in consent information will not be shared with third parties for their own marketing purposes.
4. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Employment application data is retained according to applicable recordkeeping requirements. Lead and contact data is retained for as long as needed to provide services and respond to inquiries. You may request deletion of your personal information at any time by contacting us at the information below.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the right to access, correct, delete, or opt out of certain processing of your personal information. To exercise any of these rights, contact us using the information below. You may withdraw SMS consent at any time by replying STOP to any message.
8. Children's Privacy
Our website and services are not directed to individuals under 18, and we do not knowingly collect personal information from children. Employment applicants must confirm they are 18 or older.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
OZone Cleaners LLC
6731 Ridge Rd Ste 103, Parma, Ohio 44129
Phone: (216) 240-7238
Email: admin@ozone-cleaners.com
OZone Cleaners LLC
6731 Ridge Rd Ste 103, Parma, Ohio 44129
Phone: (216) 240-7238 · Email: admin@ozone-cleaners.com