SMS / Messaging Policy

We will only send SMS messages to individuals who have provided express, prior opt-in consent. Consent is collected through an unchecked affirmative option on our forms:

• Employment Applicant / Join the Team: Applicants choose Yes or No in the SMS preference section of our JoinTheTeam application. Neither option is preselected. Selecting Yes provides consent to receive SMS messages from OZone Cleaners LLC about the application, screening, interview scheduling, reminders, and application-status updates. Selecting No does not prevent application submission or employment consideration. Only applicants who select Yes are enrolled in employment SMS communications.
• Commercial Cleaning Assessment: Commercial prospects who opt in may receive SMS messages from OZone Cleaners LLC about their cleaning assessment request, facility walkthrough scheduling, appointment confirmations and reminders, and follow-up related to that request.

We do not send SMS messages to individuals who have declined consent or who have not opted in. Consent is captured and stored on the contact record at the time of form submission.

The messages covered by these consent paths are:

• Commercial: cleaning assessment requests, facility walkthrough scheduling, appointment confirmations and reminders, and follow-up related to the request.
• Employment: applications, screening, interview scheduling, reminders, and application-status updates.

Consent applies only to the stream selected by the individual.

Message frequency varies depending on your request and interactions with OZone Cleaners LLC. Commercial messages relate to your cleaning assessment request, facility walkthrough scheduling, appointment confirmations and reminders, and related follow-up. Employment messages relate to your application, screening, interview scheduling, reminders, and application-status updates. Message and data rates may apply to messages sent and received, depending on your mobile carrier and service plan.

You may opt out of receiving SMS messages from OZone Cleaners LLC at any time by replying STOP to any message we send. After you reply STOP, you may receive one final message confirming that you have been unsubscribed. No further program messages will be sent to your mobile number unless you opt in again.

If you need assistance with our SMS messaging, reply HELP to any message, or contact us using the information below. Replying HELP will return a message with support contact details and a reminder of how to opt out.

• STOP — Opt out of all future SMS messages.
• HELP — Receive help and contact information.
• UNSUBSCRIBE — Equivalent to STOP; opt out of future messages.

Standard message and data rates charged by your mobile carrier may apply to messages sent and received from us. You are responsible for any such charges. Check with your carrier if you have questions about your messaging plan.

We require applicable A2P 10DLC registration and campaign approval before sending messages through U.S. local 10-digit numbers. Carriers are not liable for delayed or undelivered messages.

We do not sell, share, rent, or provide mobile telephone numbers, SMS opt-in data, or SMS consent information to third parties or affiliates for marketing or promotional purposes. Mobile information may be shared with service providers solely as necessary to provide and support our messaging services.

We may update this SMS/Messaging Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

For questions about our SMS messaging or to opt out directly, contact us:

OZone Cleaners LLC
6731 Ridge Rd Ste 103, Parma, Ohio 44129
Phone: (216) 240-7238
Email: admin@ozone-cleaners.com